Managed Services
Let a Genius manage IT for you
It is a good feeling to know that someone is watching your server, especially if it's a genius. We offer services from basic port monitoring to full system administration. These managed services can be added to our hosting package:
- · 24/7 Security Monitoring
- We monitor your server 24/7 to ensure that your server is secure and working properly. All outages are handled immediately so that their business impact can be minimized.
- · Log Monitoring for Unusual Activity
- Your logs are a vital part of telling how your server is performing. We routinely patrol event and application logs and take corrective actions if there are warnings or errors.
- · Manipulation of Firewall Rules Based
on Log Activity
- Having logs of the attackers is not a lot of help if prompt action is not taken to crack down on the hackers trying to get into your server. Therefore, our staff monitors your server and constantly adjusts your firewall to keep out intruders.
- · Security Updates as Released by OS and/or Control Panel
- We test upgrades thoroughly as soon as your OS/Control panel vendor releases them, and as soon as we are satisfied they are stable for production use, we apply them to your server.
- · Consultation with a Security Expert on Matters Requiring Customer Action
- We have staff available for consultation if you have any security concerns or questions. We’ll notify you Immediately if there is something happening on your server, advise you what action we have already taken, and allow you to discuss your options with our security professionals.
- · Add additional security with a Firewall
- We offer Cisco firewalls to all our hosted clients to help better protect there server. Clients can have either shared cisco firewall or a dedicated firewall.
Pre-Configured Packages
If you're not exactly sure what you need, we have two pre-built packages for your convenience:
Basic Monitoring
With monitoring and reporting services, you can monitor network connectivity and resource usage to ensure your server solution is operating at peak performance.
- - Functions on your server are monitored 24x7x365
- - Support technicians can notify you immediately if a problem occurs
- - Peace of mind knowing your server is always being watched
- - 1 hour of support included per month, Preferential Hourly Rate over that
Starting at
$50.00/mo
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Advanced Monitoring
Our advance monitoring service includes the basic monitoring plus:
- - Your server is added to our patch management system
- - Support technicians can notify you immediately if a problem occurs
- - Annual security scans of your system
- - 5 hours of support included per month, Preferential Hourly Rate over that
Starting at
$100.00/mo
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