Our goal is to ensure your server is running 24x7x365. To help keep your server running at peak performance, our Advanced Port Monitoring solution can be setup on each of your servers. This monitoring solution watches various functions of your server, such as Ping (the ability to communicate with your server) and application responses, to gauge the responsiveness.
Once a monitor is set up, it will be polled on a regular basis ranging from ten seconds to five minutes to verify it is responding correctly. In the event the monitor stops responding, our highly trained staff of support technicians will be notified immediately, around the clock, and steps will be taken to correct the function.

Managing servers can be a daunting task for the inexperienced Linux Admin. Our full service package is for the web designer, web host or game server operator that doesn't want to become an expert at securing and updating servers. With this complete administration package we free you up to do what you do best... run your business. Leave the hassles of server administration to us. With over 20 years of professional server administration experience, we provide affordable and professional server administration services.


Live Support
Live support via instant messaging software billed in 15-minute increments at our discounted rate of $45.00 USD/hour.

Overage
Prior written approval will be required from the client unless a pre-authorized "not to exceed" time period has been established. All additional hours will be billed at the discounted rate of $45.00 USD/hour.

• In any month when time is to exceed the 10 hour package

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